Snapshot Road Test^® FAQ

Snapshot Road Test is an easy way to find out if your good driving could save you extra money on car insurance. Instead of basing your rate solely on factors such as your driving history or age, Snapshot Road Test gives you a personalized discount that's based on your driving habits. So, the safer you drive, the more you can save on car insurance.

Snapshot Road Test is totally free, and there's no obligation to buy. So, you can try it out without leaving your current auto insurer. If you choose to switch to Progressive, great! We'll help you make the switch.

Snapshot Road Test is currently unavailable in the following states: Alabama, Alaska, Arkansas, California, Connecticut, Delaware, Georgia, Hawaii, Maine, Massachusetts, Nevada, New Hampshire, New Jersey, New York, Rhode Island, Virginia, and Washington.

We are working to add more states to Snapshot Road Test — stay tuned for updates.

We collect your name, email address, birthdate, and zip code. It's as simple as that!

No, trying Snapshot Road Test is completely free.

Anyone can try Snapshot Road Test, but only one Snapshot Road Test discount can be applied per policy. If you decide to buy a Progressive policy, you can enroll any additional vehicles in Snapshot and save just by signing up!

Unfortunately, the Snapshot app with Road Test can't distinguish between trips made in your personal car versus your work vehicle. If you'd still like to try Snapshot, you can enroll in Snapshot using the plug-in device by quoting with Progressive today.

The app provides driving reports and displays your overall performance in the Snapshot Road Test program.

It's updated after every trip, so check often to see your driving details and if you're on track to save!

We notify you by email once you complete the program.

After the app has logged 30 days of driving data, you find out if Snapshot would save you money. If you qualify to save, you can get a car insurance quote to see your exact discount and apply it to a new policy with Progressive.

If you qualify for a discount with Progressive after driving for 30 days with Snapshot Road Test, you need to start a quote through the link provided in the app. We prepopulate fields based on the information you provided at sign-up, then you fill in the rest to complete your quote and see your discounted rate.

Yes, any savings you earn during the Snapshot Road Test kick in as soon as you switch to Progressive and remain on your policy as long as you're a Progressive customer.

No, you'll have six months to buy a Progressive auto policy with your personalized discount. If you decide to switch immediately, we're here to help!

Keep your current coverage during your Snapshot Road Test. If you decide to buy a Progressive policy at the end of your Snapshot Road Test, we'll help you switch companies.

One of the benefits of Snapshot Road Test is that you find out how Snapshot would impact your rate before you switch. And again, there's no obligation to buy a Progressive policy, but if you decide to do so, we're here to help you make the switch!

You can end your Snapshot Road Test at any time by simply deleting the Snapshot app with Road Test. However, if you end your test early, you won't qualify for a discount.

Of course! Simply start a free auto insurance quote and add Snapshot to your policy.

Once you have completed your Snapshot Road Test, we'll send you an email with a referral code that is unique to you. The rest is simple:

1. Tell family and friends about Snapshot Road Test
2. Share the link progressive.com/lp/snapshot-road-test/ so they can download the app
3. Remind them to enter your code when they enroll in Snapshot Road Test

When they complete their Snapshot Road Test, you'll both get a $25 Amazon.com Gift Card. It's as easy as that!

You'll receive a $25 Amazon.com Gift Card each time someone you referred enters your code during their Snapshot Road Test enrollment and then completes their Road Test. Even better, your friend will receive $25 as well!

Once your friend completes their Snapshot Road Test, you'll both receive an email with a $25 Amazon.com Gift Card inside, within 7-10 business days of their completion date.

The referral program is available everywhere that Snapshot Road Test is available.^*

Snapshot Road Test is intended for drivers who do not already have an auto insurance policy with Progressive.

Absolutely not! The only requirement to receive your referral code and begin earning is a successful completion of a Snapshot Road Test.

Absolutely not. If you were referred to Snapshot Road Test by a friend, you simply need to successfully complete your Road Test and you'll receive your Amazon.com Gift Card. Just be sure to enter the referral code during enrollment!

If you referred a friend to Snapshot Road Test, you'll receive your referral payment within 7-10 business days of their successful completion of a Road Test.

Once you have completed your Snapshot Road Test, we'll send you an email with a referral code that is unique to you.

There are no limits on how many people you can refer once you've completed your Road Test.

You can download the Snapshot app with Road Test free of charge from the Google Play^™ or Apple^® App Store. Once installed, open the app and follow the instructions to complete your registration in the program.

Progressive's Snapshot app with Road Test is compatible with most Android and iPhone smartphones.

If you cannot see the app in the App Store, it's because your phone is not supported and not available for participation in Snapshot Road Test.

Snapshot Road Test is not available in all states.

Your phone automatically collects your driving data even when the app is closed. Simply make sure the app is installed (and unpaused) and your phone is on during trips.

iOS/iPhones

You'll need to apply the following settings and permissions for the app to function properly:

• Background App Refresh: This setting allows the app to record your driving data while running in the background. For best results, this setting must always be enabled for the Snapshot app with Road Test. You can enable this setting in the Settings app under General>Background App Refresh.
• Location Services: These services are needed to detect driving behaviors such as hard braking, mileage, and may be used for underwriting purposes. For the app to work properly, Location Services must be enabled at all times. This setting can be found in the Settings app under Privacy>Location Services.

• Wi-Fi: The app uses Wi-Fi to send us your trip information. The app also uses Wi-Fi to more accurately determine when a trip begins and to complement the GPS location data.
• App Running: The app needs to stay on in order to properly record safe driving, so please don't delete or close the app. It's okay for the app to be running in the background.

Android

The app is compatible with most Android smartphones. Upon installation, the app requests access to the following:

• Location: Location services are used to calculate driving behaviors such as hard braking, mileage, and may be used for underwriting purposes. On newer versions of Android, in Settings>Location>Mode needs to be set to "High Accuracy" or the app can't use GPS (just cellular). On older Android versions, Settings>Location needs to have all Locations Service source options enabled. Examples include GPS satellites, Location Services, and Google Location Services (or Google Wi-Fi Location Information).
• Wi-Fi: The app uses Wi-Fi to send us your trip information. The app also uses Wi-Fi to more accurately determine when a trip begins and to complement GPS location data.
• Modify or delete the contents of your SD card: This setting is required for Google Maps to cache map data, which is used to display your trips in the app. We don't modify or delete any of your existing SD card content.
• Read phone status and identity: Required to detect distraction-free driving.
• App Running: To avoid missing trips, please keep the app running in the background. Deleting or closing the app may prevent it from recording your driving data.

Your trip information is sent to us over Wi-Fi. Your Wi-Fi connection also helps the app determine when a trip starts and complements GPS location data.

The Snapshot app with Road Test collects information about how you drive, how much you drive, when you drive, and how you use your phone while behind the wheel. While location data is collected as well, it doesn't impact the Snapshot results you earn, but may be used for underwriting purposes. We're committed to keeping your driving information secure.

For details, see the Snapshot Privacy Statement.

No. The app cannot see who you're contacting or any of your communications. In addition, the app only collects data on phone usage while you're driving.

Phone use behind the wheel is one of the most common (and dangerous) types of distracted driving, and we take that into account with Snapshot Road Test. We measure any handheld phone activity in the app, such as texting or any other activity where you're actively touching your phone. So hands-free phone calls or apps (like music streaming or GPS directions) are fine, but, depending on your state, physically interacting with your phone during a trip (e.g., picking up your phone to glance at the map) could hurt your results.

To be safe, we recommend opening any apps, such as typing in an address or choosing a music playlist, before you start driving. And remember, Progressive can't see what you're looking at on your phone.

The app can tell when you're driving based on your speed and the distance you're traveling. It can also tell when you're the driver rather than a passenger. It's entirely automatic, so you can hop in your car without a second thought.

No. All you need to do is keep your phone on while driving. The app detects when your trip begins and automatically starts gathering data.

The app uses GPS to determine your mileage, driving behaviors, and speed over time. Location data sourced from GPS is also used to provide trip information, but is not used in generating your personalized rate. However, it may be used for underwriting purposes.

No. The mobile app does not restrict the use of your phone in any way, regardless of whether you're driving or not.

The app must collect 30 days of driving data before you remove it from your phone. We let you know when you complete the monitoring requirement, at which point the app no longer collects driving information.

Removing the app from your phone won't automatically end your participation in the Snapshot Road Test program. However, we need regular updates from your phone in order for you to continue the trial.

If we don't hear from your phone often enough, we may send you an email with instructions to reinstall the app to continue participation in Snapshot Road Test.

The app uses very little data and battery power. Battery use increases while driving, but this is comparable to other driving and navigation apps. For long road trips, we recommend charging the phone while driving.

If you ever find a miscategorized trip, you can correct it within the app.

The app may not collect every trip you take, or it may only capture part of a trip — this is normal. In most cases, missing or partial trips are caused by a weak signal or low battery. However, if you notice that the majority of your trips are missing or only include partial data, please call us at 1-877-329-7283 for help.

No. Once we notify you that you completed monitoring, the app ceases collecting trips and your past data is no longer available on the phone.

No, we show quite a bit of information on the phone in order to make the experience more robust. For specifics on what information is used to determine your personalized rate, please visit the state details page.

No problem — as long as you switched to an Android^™ or iPhone^®, we can transfer Snapshot Road Test to your new device. If the app doesn't automatically transfer to your new phone, just go to your app store and redownload the Snapshot app with Road Test. From there, open the app and follow the instructions.

If you have any issues, please give us a call at 1-877-329-7283 so we can help.